We process refunds promptly upon receiving eligible returned items.
Refund Conditions
- Refunds apply to eligible returned products (see Return Policy)
- Products must be returned in original condition
- Refund requests must be submitted within 7 days
Refund Method
- Original payment method or bank transfer
- Refunds are processed within 5-7 business days
Non-Refundable Items
- Sale items, earrings, custom-sized items
Need a Refund?
Email fayzaa.shop@gmail.com with your order number
We want you to be completely satisfied with your purchase. If you’re not happy with a product, you may return it under the following conditions:
Eligibility for Return
- Items must be returned within 7 days of delivery.
- Product must be unused, in original condition and packaging.
- Sale items and custom orders are not returnable.
How to Initiate a Return
- Email us at support@fayzaa.com with your order ID
- We’ll provide a return shipping label or pickup option (if applicable)
Return Shipping
- Customers are responsible for return shipping unless the item was defective/damaged.