Service and Shipping Policy

Thank you for shopping with Fayzaa.Shop. We are committed to delivering your orders in a timely and secure manner. This Shipping & Service Policy outlines our practices to ensure clarity and customer satisfaction.

Shipping Locations

We currently ship across Pakistan

Shipping Charges

  • Flat Rate: Rs. 200 per order (Temporarily free as part of our promotion).
  • Free Shipping: Available for promotional periods or special offers (subject to change).

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • You will receive a confirmation email and tracking number once your order is dispatched.

Delivery Time

  • Standard delivery within 3–7 business days (depending on your location).
  • Delivery times may vary during sales, holidays, or due to unforeseen courier delays.

Order Tracking

After your order has been shipped, we will email you a tracking number. You can track your shipment through our courier partner’s website.

Delivery Issues

In case of:

  • Late delivery
  • Damaged products
  • Missing items

Please contact us within 48 hours of delivery

Customer Support

For queries, changes, or urgent support regarding your shipment:

  • Email: fayzaa.shop@gmail.com

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